Terms of service

Last updated: October 8, 2026

These Terms of Service ("Terms") govern your use of the Dawson Knox website (dawsonknox.com) and any purchase you make from us. "Dawson Knox", "we", "us" and "our" refer to Dawson Knox, 525 7th Avenue, Suite 2302, 23rd Floor, New York, NY 10018, United States. By using our website or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

2. Products and descriptions

We take care to describe and photograph our products accurately. Colours can look slightly different depending on your screen, and measurements may vary by a small amount. If you have a question about an item before ordering, email us.

3. Prices and payment

All prices are shown in US dollars. Any applicable sales tax is calculated at checkout. We accept the payment methods shown at checkout, processed securely through Shopify. If a pricing or listing error occurs, we'll contact you before dispatch and give you the choice to continue at the correct price or cancel for a full refund.

4. Orders

Your order is an offer to buy. A contract is formed when we confirm dispatch. We may decline or cancel an order (for example, if an item is out of stock or we suspect fraud), in which case we'll refund you in full.

5. Shipping, returns and refunds

Delivery is covered by our Shipping Policy, and returns and refunds by our Refund Policy. Both form part of these Terms.

6. Accounts

If you create an account, you're responsible for keeping your login details secure and for activity on your account.

7. Intellectual property

All content on this website, including text, images, logos and design, belongs to Dawson Knox or is used with permission. You may not copy or reuse it without our written consent.

8. Acceptable use

You agree not to misuse the website, including attempting to interfere with its operation, accessing it by automated means, or using it for any unlawful purpose.

9. Limitation of liability

To the fullest extent permitted by law, Dawson Knox is not liable for any indirect or consequential loss arising from your use of the website or our products. Our total liability for any order is limited to the amount you paid for it. Nothing in these Terms limits rights you have under applicable consumer protection law.

10. Privacy

How we handle your personal information is described in our Privacy Policy.

11. Governing law

These Terms are governed by the laws of the State of New York, United States.

12. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this page when you place your order.

13. Contact

Dawson Knox, 525 7th Avenue, Suite 2302, 23rd Floor, New York, NY 10018, United States
Email: support@dawsonknox.com
Hours: Monday to Friday, 9:00 AM to 5:00 PM EST